Quality

Quality policy statement

 

It is the policy of Eurofins Laboratories to achieve and maintain the highest standard of quality in all aspects of its work.

The purpose of the Eurofins Laboratories quality system is to ensure the:

  • Requirements of ISO 17025 are met on a daily basis for all tests for which UKAS accreditation is held.
  • Needs of clients are fully understood and met.
  • Test methods selected are up to date, fully validated as fit for purpose, to ensure the accuracy and reliability of our test results.

The objectives of the quality system are to:

  • Ensure the continued development, implementation and maintenance of the quality system and to continually seek improvements in the effectiveness of the quality system.
  • Report results accurately and unambiguously in a timely manner; to seek improvements in the service provided to clients; to continually review the determinations offered to clients and those on the UKAS scope to continue to meet the needs of the industry.
  • Meet customers’ requirements in terms of turn-around time, sample collection & reliability of service.
  • Ensure tests are performed by suitably trained and qualified staff and to provide opportunities for staff to extend their knowledge and gain relevant qualifications (CPD).
  • Ensure equipment used is fit for purpose, properly maintained and calibrated and where possible, measurements are traceable to recognised standards; to seek improvements in the equipment and methodology used.
  • Ensure full traceability throughout the sample handling process and to ensure sample handling procedures and environmental conditions do not affect the result; to look for improvements in our procedures and facilities to improve organisation and workflow.
  • Use internal audits and other checks to ensure the quality system continues to comply with requirements; to ensure problems are investigated promptly, the root cause established and effective action taken to prevent a recurrence.
  • Seek to improve communication (internal and with clients) to ensure information is made available as rapidly as possible to those who need it.
  • Monitor subcontractors and suppliers to ensure quality standards are not jeopardised.

UKAS schedules of accreditation

    ukas-accreditationUKAS logo 0680 UKAS logo 1319UKAS logo 1111

Most Eurofins Laboratories are accredited as a group by UKAS under registration number 0342.
Download our main Schedule of Accreditation (March 2010)

Eurofins Laboratories Wolverhampton is accredited by UKAS under registration number 0680.
Download Schedule of Accreditation for our Wolverhampton laboratory (March 2010)

Eurofins Laboratories Norwich (Lincolne Sutton and Wood Ltd.) is accredited by UKAS under registration number 1319.
Download Schedule of Accreditation for our Norwich laboratory (Jan 2010)

Eurofins Environmental Services Ltd at Chatham, Falmer and Otterbourne is accredited as a group by UKAS under registration number 1111.
Download Schedule of Accreditation for our Chatham, Falmer and Otterbourne Environmental laboratories (Jun 2010)

NOTE: Please be aware that the schedules only list our accredited tests. We do offer a wider range of services that are not accredited.

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Accreditation and approval bodies

Eurofins Laboratories is an Official Laboratory as defined by the Additional Food Control Measures Directive.

The Laboratory in Manchester is a Notified Body as defined by the European Toys Safety Directive 88/378/EEC.