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Management of Food Safety Incidents

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Course overview

Is your business prepared in the event of a food safety incident? This one-day online training course will cover requirements for legal compliance and for GFSI standards, giving an overview of the processes involved in managing withdrawals and recalls.
We will explore how a food safety incident is experienced by the food manufacturer, the retailer or brand owner, and the customer.

We will explain the roles of the FSA and the Primary Authority, and what to expect in your interactions with them. A roadmap for incident preparedness will be discussed, along with lessons to be learned from historical examples.

Our experts will share real-life experience of food safety incidents from their backgrounds in food safety management from manufacturing, retailer, and enforcement roles.

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  • Food Safety Incidents
  • The FBO’s legal responsibilities
  • The Food Safety Incident team
  • Information gathering, decision making and record-keeping
  • Requirements in BRC GS and other GFSI standards
  • Withdrawals
  • Recalls
  • Traceability
  • Communications
  • Incident preparedness
  • Enforcement - National and Local Authorities
  • Retailers and Brand Owners
  • Consumer perspective
  • Examples and consequences
  • Learning points from historical examples
  • Recognition of Risk and Business Continuity
  • Technical Managers
  • Quality Managers
  • Food Safety Specialists
  • Technical and Quality Team members
  • Food Incident Team Members
  • Regulatory and Business Continuity Specialists
  • Auditors and others looking to update or refresh knowledge
  • Development of Food Safety Management expertise
  • Build confidence in identification and management of food safety incidents
  • Learn how to plan and prepare to ensure food safety and compliance
  • Insights into Food manufacturer, Retailer, and Enforcement viewpoints
  • Opportunities to ask our experts questions

A basic knowledge of food safety management is assumed.

Ali Aitchison | Senior Food Safety Consultant | Eurofins Food Testing UK Ltd.
Natalie Martinez | Head of Compliance & Risk Management | Eurofins Food Testing UK Ltd.



Eurofins Food Safety Training 2026

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