Ethics code

The Eurofins Group’s mission, vision and values include a code of ethics that determines our behaviour and professionalism. These values represent the Eurofins’ standards for all the managers and operatives and have been disseminated to all Eurofins’ employees through the various local Employee Handbooks.

Eurofins Values
(what we stand for / what is important to us)

Customer Focus

• Delivering Customer satisfaction by listening to and exceeding customer expectations
• Adding value for our customers through our services
• Seeking innovative solutions to help our customers achieve their goals

Quality

• Delivering quality in all our work; providing accurate results on time
• Using the best appropriate technology and methods
• Seeking to improve or change our processes for the better

Competence and Team Spirit

• Employing a team of talented and competent staff
• Investing in training and creating good career opportunities
• Recognising and encouraging outstanding performance

Integrity

• Behaving ethically in all our business and financial activities
• Demonstrating respect towards our customers and our staff
• Operating responsible environmental policies